NoMachine NX - Support: Trouble Report

Added on:

2008-11-27

Last Modified:

2009-01-15

Product:

NX Core

Affecting:

3.3.0

Platform:

All Platforms

Severity:

Serious

Status:

Closed

Solved in version:

nxagent-3.3.0-9

Opened by:

Silvia Regis

Technical Responsible:

Gian Filippo Pinzari

The arrow up and alt+gr keys may be incorrectly mapped when either client and server are running on Ubuntu 8.10 Intrepid

Some fixes to correct key mapping on Ubuntu 8.10 are already provided by nxagent-3.3.0-3. Updating the NX installation to the latest 3.3.0 version could solve some problems.

However, it has been reported that the arrow up key is still mapped as print screen, and the alt+gr key combination is mapped as enter. The issue can also be reproduced connecting from NX Client for Windows to NX Server on Ubuntu.

As a temporary workaround, Ubuntu 8.10 users (as well as any others using an Xorg server 1.5) can disable the Evdev driver by adding these lines to the /etc/X11/xorg.conf file residing on the Ubuntu host:

Section "ServerFlags"
    Option "AutoAddDevices" "false"
EndSection

Then restart the X server.

If layout falls back to US keyboard after this change, modify the keyboard InputDevice section to set the proper layout, e.g. for an Italian keyboard :

Section "InputDevice"
        Identifier "Keyboard0"
        Driver      "kbd"
        Option      "XkbModel" "pc105"
        Option      "XkbLayout" "it"
EndSection

Notes

	The arrow up and alt+gr keys may be incorrectly mapped when either client and server are running on Ubuntu 8.10 Intrepid
Nothing available.

Solution

The arrow up and alt+gr keys may be incorrectly mapped when either client and server are running on Ubuntu 8.10 Intrepid

Date: 2009-01-15

Handled by: Silvia Regis

The NX Node 3.3.0-11 packages provide the fix for this trouble report.