How to gather clean logs of NoMachine client on Android tablets
1. Clean up old logs: browse the SD card and remove directories with the "R-" prefix in the directory .nx.
The complete path is: /sdcard/.nx
2. Connect to the server via NoMachine and reproduce the problem.
3. While the session is still open, enter again the /sdcard/.nx directory.
You will find there a new directory with the "R-" prefix.
4. Compress the "R-" directory (if you have a compression tool) and share the archive by sending it to us via e-mail.
Otherwise enter the R- directory and share all files that are inside that directory by sending them to us by e-mail.
How to send a crash report
Pre-requisite is that the NoMachine client has been installed from the Google Play Store.
When a crash occurs, users are prompted with a dialog reporting:
Unfortunately, NoMachine has stopped.
Click on the 'Report' button to send us the crash report. This will help us to debug and fix the problem!