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Searching in: Trouble Reports
ID: TR01Q09094
Added on: 2019-01-18
Last update: 2019-02-21
Solved in version: 6.5.6
Platform: Windows 10x
Product: NoMachine Server
Severity: Serious
Status: Closed
Windows 10 becomes unresponsive when the user connects by NoMachine

This problem has been reproduced on Windows 10 at 32 bit. When the user connects by NoMachine, the system becomes unresponsive. Closing the session doesn't make Windows to be responsive again.

As a workaround, disable the use of hardware acceleration for NoMachine sessions: open the server UI on Windows, access the Performance panel and uncheck 'Use acceleration for display processing' .