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Searching in: Trouble Reports
ID: TR01Q09101
Added on: 2019-01-24
Last update: 2019-02-21
Solved in version: 6.5.6
Platform: All Platforms
Product: NoMachine Client
Severity: Minor
Status: Closed
NoMachine client ignores the new password entered when the authentication fails during the automatic reconnection

In some cases the NoMachine client can ask the user for new credentials if the authentication fails during the automatic reconnection.This occurs for example if the password changed while the user was connected to the desktop, or if the authentication relies on One-Time-Password systems.

When this happens, the authentication never succeeds and the client keeps asking for a new password without even trying to authenticate.