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Searching in: Trouble Reports
ID: TR01R09517
Added on: 2020-01-09
Last update: 2020-05-12
Solved in: 6.10.12
Platform: All Windows Platforms
Product: NoMachine Server
Severity: Serious
Status: Closed
Runtime Error occurs when installing NoMachine on Windows

This problem has been reproduced on Windows 10, when updating NoMachine v. 6.8.1 by installing the new package v. 6.9.2 while the automatic updates are running in background.

In this case the installation procedure doesn't complete and a ' Runtime Error: Could not call proc.' is issued.

 A dialog should be instead issued to inform the user to terminate the automatic updates:

"NoMachine automatic updates are running on this host. Installing or uninstalling the software is not allowed when the automatic updates are in progress. Please wait for NoMachine to finish updating or stop the procedure and retry."



Summary: Resolved in version 6.10.12 released on 2020-05-12.