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Searching in: Trouble Reports
ID: TR01S10010
Added on: 2021-01-08
Last update: 2021-01-18
Affects: 7
Due to be solved in:  7
Platform: All Linux Platforms
Product: NoMachine Server
Severity: Minor
Status: Open
Graphical artifacts are displayed when using HW encoding by NVENC

Some graphical artifacts are displayed when the HW H.264 encoding by NVENC is enabled for the NoMachine virtual desktop session. Artifacts disappear when HW encoding is disabled.

As a possible workaround, use the H.264 SW encoding instead.
To do that open the NoMachine server UI -> Server settings -> Performace panel and uncheck 'Use hardware encoding'.

Otherwise edit the node.cfg file and set (remove the pre-pending # from the key name):
EnableHardwareEncoding 0

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