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Searching in: Trouble Reports
ID: TR01S10016
Added on: 2021-01-12
Last update: 2021-01-19
Affects: 7
Due to be solved in:  7
Platform: All Mac OS X Platforms
Product: NoMachine Server
Severity: Minor
Status: Open
Upgrading the Enterprise Desktop on macOS from v. 6 to v. 7.0.211 is blocked when the license is part of a subscription pack

The upgrade of NoMachine Enterprise Desktop on macOS from version 6 to v. 7.0.211 is blocked when the license type is the Enterprise Desktop Pack.

The installer issues the following message:

"NoMachine Enterprise Desktop Pack is installed on this machine. Two different NoMachine packages can't be installed at the same time on the same host. Be Sure you uninstall NoMachine Enterprise Desktop Pack before installing a different NoMachine Product."

As a possible workaround, upgrade the installation by automatic updates via UI: open the Server UI -> Update and click on 'Check now'.


Notify me when the TR is closed.