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Searching in: Trouble Reports
ID: TR02S10051
Added on: 2021-02-04
Last update: 2021-03-03
Solved in: 7.2.3
Platform: All Platforms
Product: NoMachine Server
Severity: Serious
Status: Closed
In a multi-server environment, the Cloud Server node becomes unreachable
In some cases, when the communication between the Cloud Server and its node ('child server') is interrupted for some reason, the node becomes unreachable even if the NoMachine Connection Monitor stays running.

As a workaround, kill manually the left over connection monitor (it's the 'nxclient --monitor' process): a new one will be started which will work as expected and the node will be reachable again.