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Searching in: Trouble Reports
ID: TR02S10073
Added on: 2021-02-12
Last update: 2021-03-03
Solved in: 7.2.3
Platform: All Platforms
Product: NoMachine Server
Severity: Minor
Status: Closed
External IP and port are not always displayed in the UI

Steps to reproduce:

1) Start NoMachine: all information about external IP and port are properly displayed in theServer settings -> Status panel of the UI.

2) Logout from the local desktop.

3) Log-in to desktop again and open the Status panel: this time information about external IP and port are missing.

As a temporary workaround, execute from a terminal and as privileged user the 'nxserver --upnpmap' command.

On Linux and macOS:
sudo /etc/NX/nxserver  --upnpmap

On Windows:
cd %ProgramFiles(x86)%\NoMachine\bin
nxserver --upnpmap