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Searching in: Trouble Reports
ID: TR05P08580
Added on: 2018-05-25
Last update: 2019-03-06
Affects: 6.2
Due to be solved in: 6
Platform: All Platforms
Product: NoMachine Device Services
Severity: Serious
Status: Open
Cannot connect some webcam models via USB forwarding or video is not streamed once the webcam is connected

In some cases, either the webcam cannot be forwarded to remote or even if the webcam is connected via USB forwarding (it's listed among the system devices on the remote computer) the video is not streamed.

This problem doesn't occur with all webcam models.  The video streaming problem has been reproduced with the following webcams:

- Logitech Webcam C210
- Arkmicro Technologies - tracer  USB2.0 MIC

indipendently from OS of client and server: it can be reproduced with a NoMachine client on Windows/Linux/Mac connected to a NoMachine server on Linux or Mac.

It has been also reported that a Logitech c270 webcam cannot be forwarded to remote from Windows 10 to Linux Mint 19.1.

Notify me when the TR is closed.