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ID: TR05Q09319
Added on: 2019-05-24
Last update: 2019-09-17
Solved in version: 6.8.1
Platform: Windows 10x
Product: NoMachine Server
Severity: Minor
Status: Closed
Windows freezes when the user signs out of his account from inside the NoMachine session

If the user signs out of his/her Windows account (e.g. to switch user or lock the screen) while he/she's connected by NoMachine, Windows freezes.

This  problem has been reproduced on Windows 10 but it doesn't happen always. In some cases it's necessary to sign in and sign out repeatedly before reproducing it. Logs don't report any evidence that this behavior is triggered by NoMachine and further investigations are in progress.