NoMachine Support

Your questions answered

Knowledge Base

Searching in: Trouble Reports
Filter the search results
Last update:
Searching in: Trouble Reports
ID: TR05R09708
Added on: 2020-05-22
Last update: 2020-05-27
Affects: 6
Due to be solved in:  6.x
Platform: All Mac OS X Platforms
Product: NoMachine Client
Severity: Minor
Status: Open
Audio and disk sharing stop working after automatic updates to v. 6.10.12

After upgrading NoMachine (free) or the Enterprise Desktop to v.  6.10.12 on macOS, audio is no longer available and it's no longer possible to connect disks from local to remote in a NoMachine session. The service to forward network port is also affected. In some cases, the problem occurs only after rebooting the system.

As a temporary workaround perform the following steps.

1) Remove leftovers after the NoMachine update

sudo find /Library/Application\ Support/NoMachine/Extensions/ -name "*.temporary" -delete -print

and remove the following NoMachine *.temporary files.

On macOS 10.15:

sudo rm /Library/Extensions/nxaudio.kext/Contents/MacOS/nxaudio.temporary

sudo rm /Library/Extensions/nxaudio.kext/Contents/_CodeSignature/CodeResources.temporary

On previous versions of macOS:

sudo rm /System/Library/Extensions/nxaudio.kext/Contents/MacOS/nxaudio.temporary

sudo rm /System/Library/Extensions/nxaudio.kext/Contents/_CodeSignature/CodeResources.temporary

2) Rebuild system kext cache to properly load kexts after reboot:

sudo kextcache --clear-staging

sudo kextcache -i /

sudo kextcache -u /

sudo kextcache -system-caches

3) Restart NoMachine:

sudo /etc/NX/nxserver --restart

As an alternative, uninstall and install NoMachine.

Notify me when the TR is closed.