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Searching in: Trouble Reports
ID: TR06Q09335
Added on: 2019-06-03
Last update: 2019-09-17
Solved in: 6.8.1
Platform: All Platforms
Product: NoMachine Server
Severity: Minor
Status: Closed
The display is no longer updated in WebRTC sessions on high latency networks

Under some circumstances, on high latency networks (about 250 ms), the remote desktop in a H.264 web session is no longer updated after few seconds of activity. Mouse pointer and keyboard still seem to work, but the image on the desktop is not updating. This issue doesn't occur when the network latency is closer to 125 ms and when the session is run via NoMachine client, also with higher latency.