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ID: TR06R09732
Added on: 2020-06-03
Last update: 2021-01-22
Solved in: 7.0.208
Platform: All Platforms
Product: NoMachine Web Player
Severity: Minor
Status: Closed
Web sessions running in Firefox browser are periodically disconnected without apparent reasons

Under some particular conditions, the NoMachine web sessions is disconnected without any apparent reason:

Ooops!
The Connection with the server was shut down.

From the browser's log, it looks like Firefox cannot reach for some reasons the NoMachine server host by ping, as a consequence the network is considered unreachable and the session disconnects.