NoMachine Support

Your questions answered

Knowledge Base

Searching in: Trouble Reports
Filter the search results
Last update:
Searching in: Trouble Reports
ID: TR12P09049
Added on: 2018-12-19
Last update: 2019-02-21
Solved in version: 6.5.6
Platform: All Windows Platforms
Product: NoMachine Client
Severity: Minor
Status: Closed
Cannot complete installation on Window 7 because of Runtime Error

It has been reported a case in which the installation of NoMachine v. 6.4.6 cannot complete on Windows 7 because the following error occurs:

Runtime Error (at 63:603): Out of Range.

This error is related to the function used for retrieving the hostname and occurs when the hostname cannot be retrieved for some reasons.