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Gathering relevant diagnostic information before submitting a support enquiry or bug report

These guidelines are intended to assist NoMachine customers and users evaluating NoMachine software in gathering the relevant diagnostic information from the system and define with accuracy the......

Id: AR08C00241 Applies to: NX Software

Added on: 2005-08-10 Last modified: 2015-04-21

How to set-up a multinode environment for evaluation on Linux

A NoMachine multi-node environment is made of a central server that is able to dispatch connections to other node machines. The appropriate NoMachine Product for evaluation must be installed on......

Id: AR07J00643 Applies to: NX Server Products

Added on: 2012-07-12 Last modified: 2015-04-21

How to gather debug logs for support requests

If you create a support ticket on our website or are seeking help in one of the forums, in most cases our support team will ask you to send them your log files. Within these log files various......

Id: AR07K00677 Applies to: NX Software

Added on: 2013-07-08 Last modified: 2015-04-19

Using GDB to debug a core file

While investigating problems related to a sudden termination of the session, the Support Team could request to run the GDB debugger in the user's environment to examine what happened when the......

Id: AR09L00810 Applies to: NX Software

Added on: 2014-09-19 Last modified: 2015-04-19

What does the message "No available sessions on the server" mean?

If, when connecting to a remote Linux host, you receive the following message 'No available sessions the server', it is likely that you don't have an X server running or there is no......

Id: AR10L00818 Applies to: NX Software

Added on: 2014-10-14 Last modified: 2015-04-08

Installation & configuration notes for NoMachine Linux ARM packages

In this article you will find notes about NoMachine packages which we have made available for Linux ARMv6/ARMv7 devices. Please select the appropriate subsection according to the version of ARM......

Id: AR03M00842 Applies to: NX Software

Added on: 2015-03-24 Last modified: 2015-04-07

Fedora 20 slows down and it's no longer possible to create new virtual desktops

This article applies only to NoMachine servers for Linux supporting virtual desktops session. It doesn't apply to NoMachine (free to download) and Enteprise Desktop. On Fedora 20, not all......

Id: AR04M00844 Applies to: NX Server Products

Added on: 2015-04-07 Last modified: 2015-04-06

How to gather NoMachine client logs from Android tablets

How to gather clean logs of NoMachine client on Android tablets 1. Clean up old logs: browse the SD card and remove the .nx directory.     The complete path is:   /......

Id: AR04M00843 Applies to: NX Client Products

Added on: 2015-04-01 Last modified: 2015-03-31

Installing NoMachine 4 in a different place to /usr/NX on Linux

Starting from NoMachine 4, although the default installation location for the NoMachine software remains the /usr/NX tree on Linux, it is also possible to define an alternative installation path.......

Id: AR01C00130 Applies to: NX Software

Added on: 2005-01-20 Last modified: 2015-03-27

How to open a Support Enquiry via Web

This article is intended for registered NoMachine customers with a valid support option to assist them in the process of submitting their online support request. In order for enquiries to be dealt......

Id: AR08C00243 Applies to: NX Licensing

Added on: 2005-08-10 Last modified: 2015-03-27

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