NoMachine Player stops working

Forum / NoMachine for Linux / NoMachine Player stops working

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #14817
    totalizator
    Participant

    Hi!

    My NoMachine Player has stopped working. After about one second a connection to the server is being established I can see the remote desktop for about one second (can even briefly click something) and nxplayer.bin segfaults.

    I’m using Antergos / Arch Linux with 4.10.13-1 kernel, XFCE on a ThinkPad T420 laptop.

    Server 5.2.11-1 (Ubuntu). Client 5.2.21-1. Connecting to a virtual desktop.

    Any ideas?

    #14836
    Britgirl
    Participant

    We’ll need the full set of logs from both sides in order to see why Player is suddenly closing. Please see the instructions here: https://www.nomachine.com/DT07M00098

    Then send them to forum[at]nomachine[dot]com making sure you put the topic title in the subject.

    #15033
    ggham
    Participant

    Hi totalizator,

    We received your email, that provided more information about the problem, however, we were unable to recreate the crash with the set up you described(Antergos / Arch Linux with Client 5.2.21-1, Server 5.2.11-1 – Ubuntu).

    The information you provided included the stack trace of the crash, but without being able to reproduce, the stack trace is insufficient for us to find the cause of the problem. Could you please provide the full set of logs as described here: https://www.nomachine.com/DT07M00098, so that we can continue with investigation?

    Send them to forum[at]nomachine[dot]com making sure you reference the topic title.

    Thanks

     

Viewing 3 posts - 1 through 3 (of 3 total)

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