Green screen when connecting by NoMachine client for Windows v. 6.10.12 to high resolution monitors |
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Added On: 2020-05-15 | Last Modified: 2020-06-16 |
ID: TR05R09689 | Status: Closed |
Severity: Minor | Products: |
Target: | Platform: All Windows Platforms |
A green screen is displayed when the user connects by NoMachine client for Windows v. 6.10.12 to a Linux NoMachine server. This problem occurs in two different cases: 1) when multiple monitors are connected to the NoMachine server host. 2) when monitor resolution on server side is higher than FullHD (e.g. one single Ultra HD monitor or multiple monitors with a global resolution higher than 1920x1080). It happens also when monitors are not physically connected to the server host.
This second problem is triggered by GPU/drivers issues with hardware decoding on higher resolution screens.
As an alternative, it's possible to apply the following workaround which is valid for both problems 1) and 2). Disable the client side hardware decoding:
- Connect and open the !M menu menu inside the session by ctrl+alt+0
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