Upgrading the Enterprise Desktop on macOS from v. 6 to v. 7.0.211 is blocked when the license is part of a subscription pack

Added On: 2021-01-12 Last Modified: 2021-02-03
ID: TR01S10016 Status: Closed
Severity: Minor Products:
Target: Platform: All macOS Platforms

The upgrade of NoMachine Enterprise Desktop on macOS from version 6 to v. 7.0.211 is blocked when the license type is the Enterprise Desktop Pack.

The installer issues the following message:

"NoMachine Enterprise Desktop Pack is installed on this machine. Two different NoMachine packages can't be installed at the same time on the same host. Be Sure you uninstall NoMachine Enterprise Desktop Pack before installing a different NoMachine Product."

As a possible workaround, upgrade the installation by automatic updates via UI: open the Server UI -> Update and click on 'Check now'.