Support Center

Your questions answered

Knowledge Base

Searching in: Trouble Reports
Filter the search results
Last update:
Cannot add a Windows host to the NoMachine multinode environment by using a domain user account

If the Windows host is part of an Active Domain Directory, administrators cannot add it as a node of a NoMachine multinode environment by authenticating with a domain user account ("<domain......

Product: NoMachine Server Affects: 5.0

Last update: 2015-11-27 Status: Open

Using AltGr + Q to type '@' inside a web session from Mac doesn't work

This problem affects NoMachine v. 5, and it's the same already fixed for the branch v. 4:

Product: NoMachine Web Player Affects: 5.0

Last update: 2015-11-27 Status: Open

NoMachine server on Ubuntu is started at every reboot even if it's configured for manual startup

Even if the automatic start of server and services is disabled, NoMachine is always started at every reboot of the host machine. This problem occurs on Ubuntu from version 10.04 up to 14.04....

Product: NoMachine Server Affects: 5.0

Last update: 2015-11-24 Status: Open

Users are still able to connect by NX protocol and key-based authentication even if they are disabled in the NoMachine users db

When the NoMachine users db is in use (EnableUserDB 1 is set in the server.cfg file) it's possible to enable or disable users to access the NoMachine system. However, even if the user has......

Product: NoMachine Server Affects: 5.0

Last update: 2015-11-24 Status: Open

Creating a new virtual desktop takes longer than expected

When creating a new virtual desktop, users experience a delay before the desktop is made usable. Client stays on the "Creating Virtual Desktop" for even 30-40 seconds or more before the......

Product: NoMachine Server Affects: 5.0

Last update: 2015-11-11 Status: Open

Windows task bar stays on top of the client if scaling level is higher than 150%

If a custom scaling level higher than 150% is set in "Control PanelAppearance and PersonalizationDisplay",  the Windows task bar stays visible when NoMachine client switches to full......

Product: NoMachine Client Affects: 5.0

Last update: 2015-11-10 Status: Open

Settings for the ClipboardBufferLimit configuration key are ignored

Limit for the maximum amount of data that can be copied from the session to the client, set in the ClipboardBufferLimit key for the node configuration, is ignored. This problem has been......

Product: NoMachine Server Affects: 5.0

Last update: 2015-10-26 Status: Open

A crash occurs when executing a call to network API on OS X 10.11 El Capitan

Based on the Diagnostic Report, the crash occurred during the discovering of other computers on the network and it's related to a call to network API. As a temporary solution, disabling the......

Product: NoMachine Server Affects: 5.0

Last update: 2015-10-18 Status: Open

Frozen video and choppy audio when playing youtube videos on Slackware

The issue is reproduced on Slackware 14.1 with Firefox 38.2.1. The video freezes immediately and the sound is choppy and eventually freezes. This problem occurs in virtual sessions or when......

Product: NoMachine Multimedia Services Affects: 5.0

Last update: 2015-10-15 Status: Open

Key press is unwantedly auto-repeated in web sessions

When an uppercase character is pressed, it will be followed by a series of the correspondent lowercase character. For example, typing "A" results in "Aaaaaaa", typing a......

Product: NoMachine Web Player Affects: 5.0

Last update: 2015-10-14 Status: Open

Follow Us
Learn more
Feature comparison
Price & availability
Article & FAQs
Software updates
Installation guides
Feature requests
Trouble reports
About us
Contact us
Become a partner