NoMachine Support

Your questions answered

Knowledge Base

Searching in: Trouble Reports
Filter the search results
Last update:
The remote screen is not resized to the browser's resolution when the connection file is loaded using the URI approach

When the connection file (.nxs) is loaded via URI, e.g.: or:

Product: NoMachine Web Player Affects: 6.0

Last update: 2018-02-21 Status: Open

The image of the server product logo is missing inside a web session

The 'logo' image showing the NoMachine product name, e.g. Workstation or Enterprise Terminal Server, is missing inside sessions run via browser. For example, at the bottom left of the......

Product: NoMachine Web Player Affects: 6.0

Last update: 2018-02-21 Status: Open

NoMachine Monitor ignores the option to hide the connection bar in the tray menu

The NoMachine tray menu offers a connection bar, used to select a connection file or to start a new NoMachine Client. Such bar can be hidden by administrators by configuring the following......

Product: NoMachine Server Affects: 6.0

Last update: 2018-02-20 Status: Open

Warning 'MaxRequestWorkers of 255 is not an integer multiple of ThreadsPerChild of 240' is reported in the nxhtd logs

The following warning message is printed in the logs of the NoMachine built-in web server (nxhtd-error.log file): WARNING: MaxRequestWorkers of 255 is not an integer multiple of ThreadsPerChild......

Product: NoMachine Web Player Affects: 6.0

Last update: 2018-02-15 Status: Open

NoMachine (server) takes 100% RAM on Windows when the nxlsa module is not accessible

In some rare cases, when the nxlsa module installed by the NoMachine server package is not accessible for some reasons (e.g. the computer has not been rebooted to complete the installation), the......

Product: NoMachine Server Affects: 6.0

Last update: 2018-02-09 Status: Open

Conflict with NoMachine USB driver on Lenovo ThinkPad T470s

A conflict with NoMachine USB driver (nxusbf.sys) has been reproduced on Lenovos ThinkPad T470s running Windows 10 Pro 64bit. BSOD occurs when the laptop wakes up from the sleep mode. Lenovo T470......

Product: NoMachine Client Affects: 6.0

Last update: 2018-01-26 Status: Open

Cannot execute files from disk mounted on Windows 7

Executing an application placed on the NoMachine mounted disk on Windows 7 displays the error: "The parameter is incorrect". The problem is present only when the user executes the......

Product: NoMachine Device Services Affects: 6.0

Last update: 2018-01-24 Status: Open

Incorrect keyboard layout in the NoMachine desktop when language settings on Windows are different

This problem has been reproduced on Windows 10 with English and Japanese language settings. Steps to reproduce: 1) On Windows, select English keyboard and Japanese as language setting. 2)......

Product: NoMachine Server Affects: 6.0

Last update: 2018-01-23 Status: Open

White screen in Skype when it's launched in a NoMachine virtual desktop

After signing into Skype (version  inside a NoMachine virtual desktop, the Skype application shows only a white window and nothing can be done inside that.  ...

Product: NoMachine Server Affects: 6.0

Last update: 2018-01-22 Status: Open

Voice input from remote client to server doesn't arrive clear

Voice input (microphone in) forwarded from Linux clients to the virtual desktop is lagging or choppy. The same issue can be reproduced with recorded audio files. If audio input comes from server......

Product: NoMachine Device Services Affects: 6.0

Last update: 2018-01-19 Status: Open

  • 1
    of 2
Follow Us
Learn more
Price & availability
Article & FAQs
Software updates
Installation guides
Feature requests
Trouble reports
About us
Contact us
Become a partner