NoMachine Support

Your questions answered

Knowledge Base

Searching in: Trouble Reports
Filter the search results
Last update:
Affects:
Product:
Status:
Custom sessions in floating window mode fail to start

This problem occurred while trying to start a floating window session with NoMachine Player for Windows. In this case client log reports: Info: The session was closed before reaching a usable......

Product: NoMachine Server Affects: 6

Last update: 2019-07-17 Status: Open
 

The client doesn't notify the user when some authentication methods are disabled on the server

This problem occurs when key-based (i) or Kerberos-based (ii) authentication is disabled on the server: i) the server is configured to accept only password-based authentication (e.g.......

Product: NoMachine Client Affects: 6.0

Last update: 2019-07-15 Status: Open
 

The display is no longer updated in WebRTC sessions on high latency networks

Under some circumstances, on high latency networks (about 250 ms), the remote desktop in a H.264 web session is no longer updated after few seconds of activity. Mouse pointer and keyboard still......

Product: NoMachine Server Affects: 6

Last update: 2019-07-15 Status: Open
 

The remote session is unrecoverable after connection/disconnection failures

This problem seems to occur more frequently in case of disconnections (or unsuccessful reconnections) caused by network failure. The NoMachine session is unresponsive and whichever attempt of......

Product: NoMachine Server Affects: 6.0

Last update: 2019-07-15 Status: Open
 

Automatic selection of number of threads doesn't work correctly

The automatic selection of number of threads doesn't work properly and may lead to slowness or artifacts when the number of threads is higher than eight. As a workaround, edit the node......

Product: NoMachine Server Affects: 6.0

Last update: 2019-07-15 Status: Open
 

NoMachine virtual desktops become unresponsive when using Synopsys ICC2

With a recent update (version P-2019.03) of the ICC2 tool from Synopsys, users may experience hanging or freezing of the NoMachine virtual desktop while executing some operations like redrawing......

Product: NoMachine Server Affects: 6.0

Last update: 2019-07-15 Status: Open
 

Improve retina support for NoMachine graphical user interfaces

In circumstances to be determined, NoMachine graphical user interfaces don't show sharp icons and labels when running on retina displays....

Product: NoMachine Client Affects: 6.0

Last update: 2019-07-11 Status: Open
 

Windows freezes when the user signs out of his account from inside the NoMachine session

If the user signs out of his/her Windows account (e.g. to switch user or lock the screen) while he/she's connected by NoMachine, Windows freezes. This  problem has been reproduced on......

Product: NoMachine Server Affects: 6.0

Last update: 2019-07-11 Status: Open
 

The fn key on Mac 10.13 gets stuck on mac and key combinations stops to work

In some cases, the fn key on Mac gets stuck inside the NoMachine session. When this happens, some key combinations are no longer working. To reproduce the problem, for example from Windows: -......

Product: NoMachine Server Affects: 6.0

Last update: 2019-07-08 Status: Open
 

NoMachine client on Windows suddenly terminates when selecting a large text in Vim 8.1

NoMachine client on Windows suddenly terminates while selecting a large amount of text in Vim for copying it. This problem occurs only with Vim version 8.1 and not with previous versions. To......

Product: NoMachine Server Affects: 6.0

Last update: 2019-07-08 Status: Open
 

  • 1
    of 9
Follow Us
 
Home
Download
Enterprise
Support
Partners
Learn more
Features
Price & availability
Article & FAQs
Software updates
Resources
Forums
Installation guides
Feature requests
Trouble reports
Company
About us
Contact us
Become a partner
News