How customers can add support contacts via their User Area
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You can add/modify/delete support contacts from your User Area in Support -> Contacts section. Support contacts MUST already have a NoMachine account before being added.
Upon adding the support...... |
| Added on: 2019-04-08 |
Last modified: 2025-10-09 |
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Limits on number of Support Contacts explained
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As per the NoMachine Subscription and Support Agreement, https://www.nomachine.com/licensing/nomachine-subscription-and-support-agreement, customers are entitled to add a given number of Support...... |
| Added on: 2025-10-10 |
Last modified: 2025-10-09 |
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What is NoMachine's refund policy after purchasing a subscription?
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NoMachine software products are available for purchase on our web site as Server Subscriptions (i.e. any of the products of the NoMachine for the Enterprise range) and are downloadable as...... |
| Added on: 2020-04-02 |
Last modified: 2025-10-06 |
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How to solve NoMachine Audio Adapter being still listed on mac after uninstalling
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Uninstalling NoMachine should remove all audio drivers used by this software. In some cases it has been noticed that 'NoMachine Audio Adapter' and 'NoMachine Microphone Adapter' are...... |
| Added on: 2025-10-03 |
Last modified: 2025-10-02 |
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Which packages are available in the User Area?
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Enterprise packages can be downloaded from the section 'Enterprise' in the the User Area. It hosts server side packages tied to your license plus the Enterprise Client packages for Windows...... |
| Added on: 2017-12-06 |
Last modified: 2025-09-30 |
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NoMachine Security Statement
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The NoMachine Security Statement is intended to provide information for redacting Privacy Impact Assessment documents in accordance to GDPR rules. NoMachine client-server architecture NoMachine...... |
| Added on: 2021-04-14 |
Last modified: 2025-09-28 |
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How do I assign and unassign a Network Subscription?
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To assign an email address to your Network subscription, please follow the steps below:
1. Log in into your User Area at https://users.nomachine.com/login/
2. Select Network...... |
| Added on: 2025-06-18 |
Last modified: 2025-09-23 |
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How to start the session by passing options to the client from command line
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To start a NoMachine connection, the NoMachine client reads the connection settings stored in the NXS files, which by default are in the user's Documents/NoMachine directory.
From the command...... |
| Added on: 2018-02-02 |
Last modified: 2025-09-17 |
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How do NoMachine server licenses work in v9
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Starting from version 9, NoMachine offers two ways to validate subscription licenses for NoMachine servers:
1) Online license validation. This license does not include an expiry date and is...... |
| Added on: 2023-10-06 |
Last modified: 2025-09-16 |
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How to use NoMachine with Fail2ban for connections by NX protocol (v8)
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For NoMachine v9 or later, please read here: https://kb.nomachine.com/AR08W01317
Fail2ban is an utility, available for Linux and Mac, to scan log files and prevent brute force attacks and limit...... |
| Added on: 2018-05-31 |
Last modified: 2025-09-01 |
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