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Is it possible to disable NoMachine balloon notifications?

It is not possible to disable pop-up or "balloon" notifications. Balloon (pop-up) messages are a central security feature of NoMachine software. They are used not just to notify the local......

Id: AR07W01313 Applies to: NoMachine Software

Added on: 2025-07-15 Last modified: 2025-11-18

How to renew your subscription

Renewing your subscription on time is important because when your subscription expires, in the case of Enterprise Subscription remote desktop connections will no longer be possible, and in the case......

Id: AR03D00373 Applies to: NoMachine Licensing

Added on: 2006-03-29 Last modified: 2025-11-13

How do I renew my subscription?

Important information to know about NoMachine Subscriptions for NoMachine 9 and later Subscription terms for NoMachine 9 and later With the release of NoMachine 9, we’ve introduced......

Id: AR06W01287 Applies to: NoMachine Licensing

Added on: 2025-06-11 Last modified: 2025-11-13

Do I receive a license file when I purchase a Network Subscription?

No. When you purchase a Network Subscription, you do not receive a license file. The service is automatically activated and associated to your User Id during the purchasing procedure, so that......

Id: AR11W01333 Applies to: FAQs

Added on: 2025-11-11 Last modified: 2025-11-12

Premium and Mission Phone Support Guidelines

Customers with Premium or Mission Support plans can use the following numbers to contact the NoMachine Support Teams during regular business hours to log a ticket via phone, or open a web-based......

Id: AR07H00569 Applies to: NoMachine Licensing

Added on: 2010-07-20 Last modified: 2025-11-06

Which ports are used by NoMachine Network?

Introduction To start a session from a NoMachine Client to a NoMachine Server, NoMachine Network uses hole-punching and all the network-traversal techniques that are standard in WebRTC and other......

Id: AR06W01283 Applies to: NoMachine Technology

Added on: 2025-06-06 Last modified: 2025-11-06

Do I have to register for the NoMachine server trial software?

Yes, you do. All NoMachine Enterprise products are available for a 30-day evaluation period. The software can be freely downloaded from the NoMachine website and activated using a license file,......

Id: AR06D00400 Applies to: NoMachine Licensing

Added on: 2006-06-26 Last modified: 2025-10-31

How to install a customer's license for NoMachine 8

When you purchase a subscription for any of the NoMachine products, the license file is active as soon as it is generated. You will receive the customer's license file server.lic for production......

Id: AR04T01157 Applies to: NoMachine Server

Added on: 2022-04-01 Last modified: 2025-10-31

Can I swap Control and Command modifiers on the remote desktop?

Yes, you can. OS X and Windows/Linux operating systems use different keyboard shortcuts modifiers for common actions, like 'copy' (Cmd+C on OS X, Ctrl+C on Windows/Linux) and 'paste......

Id: AR10W01331 Applies to: NoMachine Software

Added on: 2025-10-24 Last modified: 2025-10-28

What data does NoMachine store about the user and the session data run by the user?

Session Data NoMachine cannot access, and does not store, session data. Data transmission in all NoMachine connections (over IP, over HTTPS, using NoMachine Network) is always encrypted using end-......

Id: AR10W01327 Applies to: FAQs

Added on: 2025-10-10 Last modified: 2025-10-20

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