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What is NoMachine's refund policy after purchasing a subscription?

NoMachine software products are available for purchase on our web site as Server Subscriptions (i.e. any of the products of the NoMachine for the Enterprise range) and are downloadable as......

Id: AR04R01081 Applies to: FAQs

Added on: 2020-04-02 Last modified: 2025-10-07

How to solve NoMachine Audio Adapter being still listed on mac after uninstalling

Uninstalling NoMachine should remove all audio drivers used by this software. In some cases it has been noticed that 'NoMachine Audio Adapter' and 'NoMachine Microphone Adapter' are......

Id: AR10W01324 Applies to: NoMachine Software

Added on: 2025-10-03 Last modified: 2025-10-03

How to configure NoMachine for using IPv6 in web sessions

The NoMachine web server, nxhtd,  and the web player are configured by default to listen for IPv4 only. It's possible to configure them to listen for IPv6 instead. Changes are required in......

Id: AR10W01323 Applies to: NoMachine Software

Added on: 2025-10-02 Last modified: 2025-10-02

Which packages are available in the User Area?

Enterprise packages can be downloaded from the section 'Enterprise' in the the User Area. It hosts server side packages tied to your license plus the Enterprise Client packages for Windows......

Id: AR12O00952 Applies to: NoMachine Software

Added on: 2017-12-06 Last modified: 2025-10-01

NoMachine Security Statement

The NoMachine Security Statement is intended to provide information for redacting Privacy Impact Assessment documents in accordance to GDPR rules. NoMachine client-server architecture NoMachine......

Id: AR04S01121 Applies to: NoMachine Software

Added on: 2021-04-14 Last modified: 2025-09-29

How do I assign and unassign a Network Subscription?

To assign an email address to your Network subscription, please follow the steps below: 1. Log in into your User Area at https://users.nomachine.com/login/  2. Select Network......

Id: AR06W01294 Applies to: NoMachine Network

Added on: 2025-06-18 Last modified: 2025-09-24

Premium and Mission Phone Support Guidelines

Customers with Premium or Mission Support plans can use the following numbers to contact the NoMachine Support Teams: Customer Services and Support in Germany (available 8am-5pm Central European......

Id: AR07H00569 Applies to: NoMachine Licensing

Added on: 2010-07-20 Last modified: 2025-09-23

How to start the session by passing options to the client from command line

To start a NoMachine connection, the NoMachine client reads the connection settings stored in the NXS files, which by default are in the user's Documents/NoMachine directory. From the command......

Id: AR02P00963 Applies to: NoMachine Software

Added on: 2018-02-02 Last modified: 2025-09-18

How do NoMachine server licenses work in v9

Starting from version 9, NoMachine offers two ways to validate subscription licenses for NoMachine servers: 1) Online license validation. This license does not include an expiry date and is......

Id: AR10U01206 Applies to: NoMachine Licensing

Added on: 2023-10-06 Last modified: 2025-09-17

How to use NoMachine with Fail2ban for connections by NX protocol (v8)

For NoMachine v9 or later, please read here: https://kb.nomachine.com/AR08W01317 Fail2ban is an utility, available for Linux and Mac, to scan log files and prevent brute force attacks and limit......

Id: AR05P00983 Applies to: NoMachine Software

Added on: 2018-05-31 Last modified: 2025-09-02

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